All returns are subject to unused and unbroken packages. We do not accept damaged or used items. Once shipped out and received the customer is in charge of paying for the return shipping fees.
941 S. Vermont Ave. Suite 101 #223
Los Angeles, CA 90006
If for some reason your tea is damaged in postal transit, and you have photo evidence of the damage along with a complete pack of unopened tea bags, please email us at firstname.lastname@example.org and we will commence email communication with you to reach a resolution.
We do not have a money back guarantee policy.